Privacy Policy
super777 Platform

1 Information We Collect

When you register for, access, or use the super777 platform, we collect personal information in several ways. The categories of information we collect depend on how you interact with our services and are described in detail below.

1.1 Information You Provide Directly

When you create a super777 account or update your profile, you provide us with information such as your full legal name, date of birth, residential address (including city, division, and postcode within Bangladesh), email address, and mobile phone number. During the identity verification process, you may also be asked to upload a copy of a government-issued identification document, such as a Bangladesh National Identity Card (NID), passport, or driving licence, as well as a proof of address document.

When you make deposits or withdraw funds, we collect the details of the payment method you use, which may include your bKash or Nagad mobile wallet number, bank account details for Dutch-Bangla Bank or BRAC Bank transfers, or card details for Visa and Mastercard transactions. We do not store full card numbers; card data is tokenised and handled by our payment processing partners.

1.2 Information Collected Automatically

When you visit the super777 website or use our platform, we automatically collect certain technical and behavioural information, including:

• Your IP address and approximate geographic location (country and city level).
• The type of device you are using, your operating system, and your browser type and version.
• The pages and sections of the super777 platform that you visit, and the duration of each visit.
• Games played, bet amounts, game outcomes, and session timestamps.
• Referral source (how you arrived at super777, for example, via a search engine or a direct URL entry).
• Technical error logs and crash reports to support platform maintenance.

1.3 Information from Third Parties

In limited circumstances, super777 may receive personal information about you from third parties. This includes identity verification data from our KYC (Know Your Customer) service providers, fraud and risk signals from our payment processing partners, and information shared by you when you contact us through third-party communication channels such as email.

2 How We Use Your Information

super777 processes your personal data only where we have a lawful basis for doing so. The primary purposes for which we use your information are set out in the table below, along with the legal basis applicable to each purpose.

2.1 Marketing Communications

Where you have opted in to receive marketing communications from super777, we may send you promotional emails or SMS messages regarding new games, upcoming cricket and sports betting events (such as BPL and IPL fixtures), special bonus offers, and seasonal promotions relevant to the Bangladesh market. You may opt out of all marketing communications at any time by clicking the unsubscribe link in any email, by adjusting your communication preferences in your account settings, or by contacting our support team at support@super777.

Opting out of marketing communications does not affect transactional communications, such as account confirmation emails, withdrawal confirmations, and security alerts, which are necessary for the operation of your account.

3 Data Sharing and Third Parties

super777 does not sell or rent your personal information to any third party. We share your data only where it is necessary to operate our platform, comply with legal obligations, or protect the safety and integrity of the service. The categories of third parties with whom we may share data are described below.

3.1 Payment Processing Partners

To facilitate deposits and withdrawals, super777 shares the minimum necessary payment information with our payment processing partners, including bKash, Nagad, Rocket, Upay, and card processing gateways for Visa and Mastercard. These partners are contractually bound to use your payment data solely for the purpose of processing the relevant transaction and are prohibited from using it for any other purpose.

3.2 Identity Verification and KYC Providers

As part of our legal obligations regarding age verification and anti-money laundering compliance, we work with regulated third-party KYC service providers. Where you submit identity documents to super777, those documents may be processed by our KYC partner's secure systems to verify their authenticity. All KYC partners we engage with are contractually required to maintain strict data security standards and to process your data only for verification purposes.

3.3 Game Software Providers

The casino games and sports betting markets available on super777 are powered by third-party game studios and data providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised technical session data (such as session tokens and game round IDs) necessary to deliver and log game outcomes. Game providers do not receive your full name, payment details, or identity documents.

3.4 Legal and Regulatory Disclosure

super777 may disclose your personal information to law enforcement agencies, regulatory authorities, or other government bodies where we are legally required to do so, or where disclosure is necessary to prevent, detect, or prosecute criminal activity, including fraud and money laundering. We will not disclose your data to such authorities beyond what is strictly required by applicable law.

4 Cookies and Tracking Technologies

super777 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, and understand how players interact with our services. This section explains what cookies we use and why.

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store certain information about your session and preferences. Cookies set by super777 are first-party cookies; cookies set by our third-party analytics or game providers are third-party cookies.

4.2 Types of Cookies We Use

• Strictly necessary cookies: These are essential for the platform to function. They manage your login session, maintain your account security state, and remember items in your activity queue. You cannot opt out of these cookies without losing access to core platform functionality.
• Functional cookies: These remember your preferences such as language settings, preferred payment method, and display options, so you do not have to reconfigure them on each visit.
• Analytics cookies: These help us understand how players use the platform — which pages are visited most frequently, how long sessions last, and where users drop off. This data is aggregated and anonymised wherever possible.
• Performance cookies: These monitor the technical performance of the platform, helping us identify slow-loading pages or technical errors that need to be addressed.

4.3 Managing Cookies

You may control cookie settings through your browser's privacy settings. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that disabling strictly necessary cookies will impair your ability to log in and use the super777 platform. Instructions for managing cookies in popular browsers can be found in each browser's help documentation.

5 Data Security and Storage

super777 takes the security of your personal information seriously. We implement a combination of technical, organisational, and procedural safeguards designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• All data in transit between your device and super777 servers is encrypted using TLS 1.2 or higher.
• Sensitive data at rest, including identity documents and payment records, is encrypted using AES-256 encryption.
• Player passwords are stored as one-way salted hashes and are never stored in plain text. super777 staff cannot retrieve your password; only a password reset is possible.
• Access to systems that hold personal data is restricted to authorised personnel on a strict need-to-know basis and is protected by multi-factor authentication.
• Our platform undergoes regular security assessments and vulnerability testing by independent security professionals.

5.2 Data Storage Location

Personal data collected by super777 is stored on secure servers. Where data is processed or stored by third-party service providers, those providers are required to maintain security standards no less rigorous than our own, and are contractually prohibited from using your data for any purpose other than the specific service they provide to super777.

5.3 Data Breach Response

In the event of a data security incident that poses a risk to your personal information, super777 will take immediate steps to contain and remediate the incident. Affected players will be notified promptly via the email address registered to their account, with details of what information may have been affected and what steps they should take to protect themselves. We will also notify relevant authorities as required by applicable law.

6 Your Rights and Data Choices

As a player on super777, you have a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and without unnecessary delay. To exercise any of the rights described below, please contact our support team at support@super777 with your account username and a clear description of your request.

• Right of Access: You may request a copy of the personal data super777 holds about you, including account information, transaction history, and identity documents on file.
• Right to Correction: If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain information directly through your account profile settings.
• Right to Erasure: You may request that super777 delete your personal data. We will comply with such requests where there is no overriding legal obligation to retain the data. Note that transaction records and identity documents may be required to be retained for a defined period to meet our anti-money laundering and regulatory compliance obligations.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being investigated.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.
• Right to Object: You may object to the processing of your personal data where super777 relies on legitimate interests as the lawful basis, including for direct marketing purposes.

7 Data Retention Policy

super777 retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our legal and regulatory obligations. The table below summarises our standard retention periods for different categories of personal data.

Once a retention period has expired, super777 will securely delete or anonymise the relevant data so that it can no longer be associated with your identity. Where anonymisation is used rather than deletion, the anonymised data may be retained indefinitely for aggregate statistical analysis.

8 Updates to This Policy

super777 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or the legal requirements applicable to our operations. The "Last updated" date displayed at the top of this page will be revised whenever a meaningful change is made to the Policy.

Where a change is material — for example, a significant new category of data collection, a new purpose for which we use your data, or a change to how long we retain your information — we will notify registered players via the email address associated with their account at least 14 days before the change takes effect. For minor or clarificatory updates, the revised Policy will simply be published on this page.

Your continued use of the super777 platform after any update to this Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree to the updated Policy, you should cease using the platform and request account closure by contacting our support team at support@super777.